Brace yourself for a high-impact learning and networking experience! CTHRA’s HR Symposium will feature dynamic speakers, best practices and practical knowledge that you can put to work in your organization.

Excellence in HR Awards Luncheon

Your registration includes admission to the Awards Luncheon where we will honor the recipients of the 2018 Aspiring Leader and Team Innovator of the Year Awards: Aspiring Leader Terese Farmen of Cox Communications and Team Innovator of the Year Comcast NBCUniversal.

Dynamic General Sessions


Dr. Lois P. Frankel


Corporate Coaching International

Seismic Change Begins with You!

The New York Times best-selling author & pioneer in the field of executive coaching will educate, empower and inspire you to be a force of change in your organization! Using real-time examples, she will reveal common mistakes to avoid and the top 10 things leaders must do to effectively implement change. To review the Symposium schedule, see below.

CHRO Panel: HR at the Epicenter of Change


Adria Alpert Romm


Discovery Inc.


Karen Bennett


Cox Communications


Paul Marchand


Charter Communications


Kim Tingler

Co-Head, HR

A+E Networks

Symposium Agenda

All events will be at the Inn at Penn, 3600 Sansom Street in Philadelphia.

Monday, October 1

5:30 p.m. - 7:00 p.m.

Networking Reception

Tuesday, October 2

7:30 a.m.

Symposium Registration Opens

8:00 a.m. - 8:45 a.m.

Networking Breakfast

9:00 a.m. - 10:30 a.m.

General Session: Seismic Change Begins with You

Featuring Dr. Lois Frankel

10:30 a.m. - 10:45 a.m.

Refreshment Break

10:45 a.m. - 12:00 p.m.

Breakout Sessions

12:00 p.m. - 1:15 p.m.

Excellence in HR Awards Luncheon

1:30 p.m. - 2:45 p.m.

Breakout Sessions

2:45 p.m. - 3:00 p.m.

Refreshment Break

3:00 p.m. - 4:15 p.m.

General Session: HR at the Epicenter of Change

Featuring Industry CHROs


9:00 a.m.

New York Times best-selling author and a pioneer in the field of executive coaching, Dr. Lois Frankel, will share insight into the critical role of HR leaders in effecting change. Using real-time examples of successful change leaders, she will reveal typical mistakes to avoid and the top 10 things leaders must do to effectively implement change. Dr. Frankel will educate, empower and inspire you to be a force of change in your organization!

Learning Objectives:

  • Assess your readiness for change
  • Understand the difference between leadership and management
  • Gain insight into a successful change strategy

Read more about this topic in HR Pulse.

10:45 a.m.

Select One of Three

Employee-centric experiences are a key differentiator in today’s competitive talent landscape. Brian Fortson, Senior Director of Process & Method Innovation for Comcast Cable, will crack open the secret to creating world-class employee experiences by leading attendees through an interactive exercise on design thinking.

Learning Objectives:

  • Understand design thinking methods and principles
  • Explore processes and methods for developing deep empathy for employees
  • Gain perspective by viewing your org through the eyes of employees
  • Maintain a human-centric focus in a digital world

Companies have placed great emphasis on developing an omni-channel experience tailored to the unique values, motivations and behavior drivers of consumers. Likewise, organizations can leverage the power of digital technology to drill beyond the surface of employee engagement to attract and retain the best talent. KPMG’s Lisa Massman will moderate the panel discussion featuring Comcast Cable’s Scott McAllister, Dow’s Monica Cederstrom and KPMG's Mike DiClaudio. 

Learning Objectives:

  • Identify experience gaps and opportunities to unlock the full potential of your people
  • Understand how digital channels can empower and engage employees
  • Discover how to distinguish your company as an employer in a highly competitive marketplace

Real-time, performance-driven feedback is at the core of the new world of work. Feedback creates a vibrant culture in which innovation, creativity, productivity and change agility flourish. Join Anil Saxena, Director of Employee Engagement at Comcast, in this dynamic, interactive session as he takes you through Comcast’s Technology, Product and Experience group’s journey to making feedback part of the fabric of its culture. Attendees are encouraged to bring current challenges in this arena to inquire, engage and explore what might be possible.

Learning Objectives:

  • Learn how to unleash the power of feedback in your organization
  • Gain a deeper understanding of how to instigate cultural change
  • Understand how to leverage a rapid or agile method of learning development
  • Leverage key methods to create champion networks to maintain change

Read more about this topic in HR Pulse.

1:30 p.m.

Select One of Three

From shifting consumer behavior to ground-breaking advances in technology, our industry operates in an ever-shifting landscape. During this session, Shari Pace, Founder of Coaching Beyond Limits, will show you how to prepare for the unexpected and be agile when faced with a sudden tremor or a full-blown earthquake of change.

Learning Objectives:

  • Understand what agility means in the workplace today
  • Learn how to be nimble in a changing environment
  • Shift your perception of change
  • Strengthen your leadership confidence

From automation and AI to collaboration and social media, digitalization is transforming the workplace. It’s also creating fissures among the workforce. While millennials view these technological advances as welcome tremors of change, older employees often perceive them as major earthquakes. During this session, Raymond Lee, Founder & CEO of Careerminds, will share how to foster collaboration across generations and positively impact employee morale, retention and productivity.

Learning Objectives:

  • Explore how digitalization is changing the world of work
  • Learn how reskilling your workforce can payoff big dividends
  • Learn how to foster generational diversity in the workplace
  • Address skills gaps by transferring knowledge and experience in real-time
  • Leverage reverse mentoring to benefit workers of all ages
Read more about this topic in HR Pulse.

Unconscious bias is notorious for rupturing employee relationships, and if unaddressed, it can cause earth-shattering devastation throughout an organization. Employers can interrupt these destructive biases by emphasizing inclusiveness, civility and respect. Employment law advisor and industry thought leader, Katherin Nukk-Freeman, Esq., President of SHIFT HR Compliance Training, will share strategies and small, everyday actions that can help create an upstander culture in your company.

Learning Objectives:

  • Recognize unconscious biases and the impact on turnover, productivity and lost business
  • Identify the tools needed to neutralize unconscious biases
  • Understand how employees can evolve from being a “Bystander” to an “Upstander”
  • Learn how to effectively empower Upstanders to create a respectful, inclusive workplace

3:00 p.m.


Adria Alpert Romm, CHRO, Discovery Inc.
Karen Bennett, EVP and CHRO, Cox Communications
Paul Marchand, EVP, HR, Charter Communications
Kim Tingler, Co-Head, HR, A+E Networks

With people at the core of every organization’s success story, it’s not surprising that innovative HR initiatives can have a significant impact on the business. During the Symposium’s closing session, four CHROs will share insight into how HR professionals of all levels can be agents of change.

Learning Objectives:

  • Gain an appreciation of the impact of organizational change on people
  • Understand foundational aspects of change management and the critical role human resources professionals play in the change process
  • Identify ways they can help team members cope with change and build resilience
  • Discuss methods for effectively communicating change

Continuing Education Credits

HR Institute


SHRM and the HR Certification Institute have approved CTHRA’s HR Symposium for 5.25 continuing education credits.


Karen Bennett


Cox Communications

Monica Cederstrom

Global HR Director

The Dow Chemical Company

Mike DiClaudio

Principal, Advisory Services


Brian Fortson

Senior Director, Process & Method Innovation


Dr. Lois P. Frankel


Corporate Coaching International

Raymond Lee

Founder and CEO


Paul Marchand


Charter Communications

Lisa Massman

Principal, Advisory Services


Scott McAllister

SVP, Digital Transformation

Comcast Cable

Shari Pace


Coaching Beyond Limits

Anil Saxena

Director, Employee Engagement

Comcast Cable

Kim Tingler

Co-Head, HR

A+E Networks


Engage with 275 Colleagues!

CTHRA’s HR Symposium is the largest gathering of HR professionals in the industry. Beginning with the Monday evening reception and continuing through Tuesday, there will be ample networking opportunities to engage with 275 colleagues.

Register Now!

Registration fee includes access to the pre-event networking reception, general and breakout sessions, networking breakfast and Excellence in HR Awards Luncheon.

Group discounts are available for 6+ attendees from the same company. Contact Colleen Gorniak for details.

  • Fee: $419


All of the HR Symposium’s events will take place at The Inn at Penn located at 3600 Sansom Street. However, CTHRA’s room block at The Inn at Penn is sold-out. Alternative hotel accommodations are available just two blocks away at the Sheraton Philadelphia University City.


Symposium Committee

Program Chairs


Michele Parks

VP, Talent Management

Cox Communications

STAFF_0001_Middleton Jones-bw

Cheryl Middleton Jones


Discovery Inc.

Committee Members


Katie Carpenter

Director, Training Delivery

Cox Communications


Allen Cheek

Director, Learning Ops. & Admin

Cox Communications


Jana Currier

Director, Training & Development

Mediacom Communications


James Hendricks

Senior Director, HR


headshots-_0000_Deborah W. Thomas-bw

Deborah Thomas

VP, Talent Management

Comcast Corp.


Dionne Vernon

Senior Director
People & Organizational Planning

Comcast Cable


Chris Vokaty

Senior Director, Learning and Development

Charter Communications


Jody Zahn


Discovery Inc.


Executive Platinum





Silver level




Media Partners

Board Leadership Sponsors

A+E Networks
Charter Communications
Comcast Cable
Cox Communications
Discovery Inc.

Hearst Television
Mediacom Communications

Showtime Networks
Turner Broadcasting System Inc.
WOW! Internet, Cable & Phone


The HR Symposium is hosted by CTHRA.


CALL: 630.416.1166 ext. 309

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